Return and Refund Policy

At COCO PAZ Boutique, we strive to offer high-quality clothing at affordable prices. Due to our low pricing, all sales are final. We do not accept returns, exchanges, or offer refunds on any purchases.

Exceptions

We only provide refunds or replacements in the rare case of:

• Defective or damaged items upon arrival.

• Incorrect item received (must match your order details).

To request a replacement for a defective or incorrect item, please contact us within 48 hours of delivery with:

1. Your order number

2. Clear photos of the item showing the defect or mistake

If your request is approved, we will provide further instructions on how to proceed.

By completing a purchase, you agree to this policy. If you have any questions, feel free to reach out to our support team at info@cocopazboutique.ca.

Would you like to adjust anything, such as adding store credit as an option instead of refunds?