Shipping Policy

Thank you for shopping with us! We are a family-owned business dedicated to providing quality clothing and excellent customer service. Please read our shipping policy carefully to understand how we deliver your orders across Canada.

Processing Time:

Orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.

You will receive a notification once your order has shipped.

Shipping Rates & Delivery Times: We currently offer shipping across Canada with the following options:

Standard Shipping: $10 flat rate (5-8 business days)

Express Shipping: $20 flat rate (2-4 business days)

Free Shipping: On orders over $120 (5-8 business days)

Delivery times are estimates and may vary due to factors beyond our control (e.g., weather, carrier delays).

Order Tracking: Once your order is shipped, you will receive a tracking number via email to monitor your shipment's progress.

Shipping Address: Please ensure your shipping address is accurate at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Damaged Packages: If your order is lost or arrives damaged, please contact us within 7 days of delivery at [your email or contact form]. We will work with the carrier to resolve the issue as quickly as possible.

Questions? If you have any questions or concerns about your order, feel free to reach out to our customer service team at info@cocopazboutique.ca.

Thank you for supporting our family business!